Linton managed the transition end to end: production samples from the new factory were validated against the existing product before any commitment to mass production, and order timing was sequenced so Amazon inventory never gapped.
To address the recurring complaints, Linton put its in-house QC team on the account and established new, stricter inspection standards for every mass production run — targeting the specific failure modes, like stitching and fabric defects, that had been generating returns.
